President of GC Partners, a Winston-Salem-based company that owns and operates 12 Golden Corral locations in North Carolina, South Carolina, and Florida, Gronewoller is an employees' employer. With more than 20 years of franchise experience, he believes "more in the man than the method" in overseeing his family-style restaurants. This people-centered formula success has spilled over into the neighborhoods his restaurants serve.
Like most relationships in life, a strong bond between a franchisor and their franchisees is built on several core values of communication. Availability and consistency. Open, honest interaction. Trust and support.
How are some of the top franchises successful? There is no one-size-fits all philosophy. What works well for one franchise may not for another one in a different industry. But there are some traits many franchises share that establish a solid foundation and continue to keep brands successful and relevant over the years.
Eric Holm, multi-unit franchisee at Golden Corral in the Florida area, talks with Fox & Friends about giving back to the community through Helpings From the Heart. His own background inspired him to found the program which provides up to 25,000 meals to people in need at Thanksgiving time.
Bob McDevitt, Golden Corral’s senior vice president of franchise development, shares six secrets that has helped build the brand that brought in $1.8 billion in revenue last year.
Lobster, long considered a luxury, is becoming a little more ordinary. Soaring supply and falling prices for whole live lobster, along with new food trends, are changing how people eat the crustacean—perhaps for the long term. Sandwich shop Quiznos, like other inexpensive chains, is adding more lobster dishes alongside its subs. Golden Corral, the buffet-style restaurant, has put lobster on the menu for the first time.